HelpFrequently Asked Questions
Is PHONEKY really free?
Yes, PHONEKY is totally FREE to use, it is not a subscription service. PHONEKY won't charge you for downloading, creating or sharing mobile content.
However, if you download content through your mobile data connection, most wireless carriers will charge you for data usage.
Why do I get an error message while I am downloading an item?
There could be many reasons why this happens.
1. The file type you are downloading is not supported by your phone.
2. The file size of the item you are downloading is so large that the mobile operator network or your mobile/browser can not handle it.
3. Errors caused by unstable mobile networks.
If file is too big, please download it to your computer first, then transfer item to the phone. For the unstable mobile network error, you can always try to download it again later.
I can listen to but can not save ringtones on my phone.
Some phones like iPhone won't let you save ringtones directly to your phone, instead download the content and transfer it to your phone via your computer & iTunes.
If you have PHONEKY iOS app installed, follow the instructions on this page in order to transfer your ringtone..
How can I transfer ringtones to my iPhone?
First and common way is to use iTunes. If you are using computer you just need to download the file to your computer, double click to open it in iTunes and then connect your iPhone & Sync with iTunes. More Information
There is a very easy way to setup iPhone ringtones without computer & iTunes. First download PHONEKY and GarageBand iOS apps from AppStore and follow the instructions here.
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